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Terms of service

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

RETURN POLICY

We offer a 30 day money back guarantee on all products sold on EsscoAircraft.com.*** (see below)

All products must be returned in their original packaging, and must be in new condition.

In the event of a return, the purchase price of your product will be refunded, less shipping costs.

OUR RETURN PROCEDURES:

1. Contact customer service with your return request. 1-877-318-1555
2. You will be given a return authorization (RA) number.
3. Attach RA# to package.
4. Send package back to:

Essco Aircraft.
378 S. Van Buren Ave
Barberton OH, 44203

5. Credit is given when received, inspected, and processed.

RA# will expire 30 days from issue, so please send package immediately upon issue.

***There are no returns without prior authorization. If the book or product you receive isn’t what you’d hoped for, you may return it (subject to approval) for a refund or store credit within 30 days, in new condition with any enclosed CDs, diskettes, or software unopened. If you need to return your purchase, please contact Essco Inc. via phone or email. Reference the purchase date, and invoice/packing slip number. Please note that shipping and handling costs are not refundable. There will be a 15% ( flight simulator hardware) and a 25% (manuals, videos and software) re-stocking fee. Upon authorization, that fee may be reduced or waived.

Credits will be issued to the credit card used on the order. If payment received was cash or check, we will refund by check to the billing address.

Shipping and Damage Claims

If your shipment has arrived damaged, please contact your local UPS customer service within 5 days of receipt to report the damage. Save all packaging material for UPS inspection. UPS will inspect and pick up the damaged merchandise to return to the EsscoAircraft.

Merchandise must be completely repackaged in the original packing for return. Please call EsscoAircraft customer service to report the damage and schedule a reshipment.

Manufacturers Warranties

Merchandise covered by a manufacturer’s warranty is sold with the warranty by the manufacturer extended to the purchaser. We will be happy to assist in obtaining fulfillment of a manufacturer’s warranty. Other than applicable manufacturers’ warranties, there are no warranties, express or implied, including any warranty of merchantability or fitness for a particular purpose.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Essco Aircraft. The collective work includes works that are licensed to Essco Aircraft. Copyright 2003, Essco Aircraft ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Essco Aircraft or purchasing Essco Aircraft products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Essco Aircraft or to purchase Essco Aircraft products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Essco Aircraft. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Essco Aircraft used in the site are trademarks or registered trademarks of Essco Aircraft

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Essco Aircraft disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Essco Aircraft does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Essco Aircraft does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Essco Aircraft shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Essco Aircraft has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Essco Aircraft product is mistakenly listed at an incorrect price, Essco Aircraft reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Essco Aircraft reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Essco Aircraft shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Essco Aircraft without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Essco Aircraft may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Essco Aircraft.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Essco Aircraft products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Essco Aircraft products) must be commenced within one (1) year after the claim or cause of action arises. Essco Aircraft's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Essco Aircraft may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Essco Aircraft or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Essco Aircraft does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Essco Aircraft is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Essco Aircraft reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Essco Aircraft in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Essco Aircraft, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Essco Aircraft may link to sites operated by third parties. However, even if the third party is affiliated with Essco Aircraft, Essco Aircraft has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Essco Aircraft. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Essco Aircraft seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Manuals, Publications, Pilot Supplies

Stadvec Inc. (DBA Essco Aircraft) is not liable for the correctness, accuracy, or use of any aircvraft manual or publication including pilot supplies sold through Essco Aircraft or it's Affiliates nor that any publication is current and up to date and has manufacturers current revisions. The manuals and publications purchased from Essco Aircraft or any of it's Affiliates are to be used for historical purposes and collectibles and not for use in flying or maintaining any aircraft.

Essco Aircraft is not endorsed by any of the manufacturers listed on this website.